<?xml version="1.0" encoding="utf-8"?>
<rss version="2.0" xmlns:dcterms="http://purl.org/dc/terms/" xmlns:media="http://search.yahoo.com/mrss/">
    <channel>
        <title>Zoom Developers Changelog - Contact Center - iOS</title>
        <link>https://developers.zoom.us/changelog/contact-center/ios</link>
        <description>Changelog - Contact Center - iOS RSS feed for developers.zoom.us</description>
        <lastBuildDate>Mon, 28 Sep 2026 00:00:00 GMT</lastBuildDate>
        <docs>https://validator.w3.org/feed/docs/rss2.html</docs>
        <generator>https://github.com/jpmonette/feed</generator>
        <language>en</language>
        <image>
            <title>Zoom Developers Changelog - Contact Center - iOS</title>
            <url>https://st3.zoom.us/static/6.3.14133/image/thumb.png</url>
            <link>https://developers.zoom.us/changelog/contact-center/ios</link>
        </image>
        <copyright>All rights reserved 2026, Zoom Video Communications, Inc.</copyright>
        <item>
            <title><![CDATA[Version 5.9.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/5.9.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/5.9.0</guid>
            <pubDate>Mon, 28 Sep 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: new-feature, sdk-version | Add support for passing user context from iOS apps into Zoom Contact Center chat, Zoom Virtual Agent, and video engagements and update the styling of the Objective-C and Swift demos.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 5.8.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/5.8.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/5.8.0</guid>
            <pubDate>Mon, 24 Aug 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: new-feature, sdk-version | Add short links to join video sessions; add support for pre-join audio announcements in video sessions; add admin controls to toggle users' outgoing audio and camera.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 5.7.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/5.7.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/5.7.0</guid>
            <pubDate>Mon, 20 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Added support for additional iOS SDK localizations; updated minimum supported iOS version to 15.0 or later.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 5.6.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/5.6.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/5.6.0</guid>
            <pubDate>Mon, 29 Jun 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Updates to real-time audio translator and AI live interpreter.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 5.5.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/5.5.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/5.5.0</guid>
            <pubDate>Mon, 25 May 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Added support for real-time audio translation in video; changed default C++ language version; dropped x86_64 support in simulator builds.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 5.4.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/5.4.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/5.4.0</guid>
            <pubDate>Mon, 20 Apr 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Added network monitoring.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 5.3.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/5.3.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/5.3.0</guid>
            <pubDate>Mon, 30 Mar 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: bug-fix, new-feature, sdk-version | Added Hindi localization support; add support for toggling consumer cameras off or on; add support for left-right split screen in landscape orientation.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 5.2.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/5.2.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/5.2.0</guid>
            <pubDate>Mon, 09 Feb 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Optimized participant list and float render view.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 5.1.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/5.1.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/5.1.0</guid>
            <pubDate>Mon, 12 Jan 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: new-feature, sdk-version | Added half-screen mode for chat and participants in Video; changed Zoom Video SDK for Contact Center Mobile SDK so that users now need to add `ZoomTask.xcframework` to their project.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 4.12.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/4.12.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/4.12.0</guid>
            <pubDate>Mon, 22 Dec 2025 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: bug-fix, new-feature, sdk-version | Add support for Czech, Norwegian, Malay (Malaysia), and Finnish; add support for opening the inner ViewController; optimize style icons; fixed an issue with campaign background display.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 4.11.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/4.11.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/4.11.0</guid>
            <pubDate>Sun, 23 Nov 2025 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Added feature release controls for the Avatar Bot label.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 4.10.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/4.10.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/4.10.0</guid>
            <pubDate>Mon, 20 Oct 2025 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Refined the video channel's More Options UI, optimized interactions for the translation feature.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 4.9.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/4.9.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/4.9.0</guid>
            <pubDate>Mon, 22 Sep 2025 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Added chat support for Arabic; added translation feature for captions and live transcripts; updates to chat entry path.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 4.8.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/4.8.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/4.8.0</guid>
            <pubDate>Mon, 25 Aug 2025 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: bug-fix, sdk-version | Update campaigns' header option.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 4.7.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/4.7.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/4.7.0</guid>
            <pubDate>Sun, 20 Jul 2025 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Update message highlighting; update video engagement status logic.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 4.6.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/4.6.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/4.6.0</guid>
            <pubDate>Sun, 22 Jun 2025 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Add Arabic language support, video callbacks support, and chat message sound notification support; updated the Video SDK version.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 4.5.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/4.5.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/4.5.0</guid>
            <pubDate>Sun, 25 May 2025 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Add support for several UI elements and for in-app chat in OCI cluster environments; fixed a display issue when the agent pauses screen sharing.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 4.4.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/4.4.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/4.4.0</guid>
            <pubDate>Sun, 20 Apr 2025 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Added new privacy document, optimized the user experience.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 4.3.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/4.3.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/4.3.0</guid>
            <pubDate>Sun, 23 Mar 2025 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Add campaign features UIs; add AI notice in chat; support for Catalan; optimized time display UI; two bug fixes in settings.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 4.2.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/4.2.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/4.2.0</guid>
            <pubDate>Sun, 23 Feb 2025 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Support for consumer media control and for opening URL type messages in system browsers; optimized rich text display in the knowledge base.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 4.1.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/4.1.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/4.1.0</guid>
            <pubDate>Fri, 10 Jan 2025 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Add support for multi-language video recording consent and for opening ZVA KB messages in the browser; optimized chat messages display and multi-language video tips display; fixed an issue with fetching history messages.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 3.12.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/3.12.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/3.12.0</guid>
            <pubDate>Mon, 23 Dec 2024 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Add support for video annotation and KB source citation; several optimizations.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 3.11.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/3.11.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/3.11.0</guid>
            <pubDate>Mon, 18 Nov 2024 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Added support for Wistia videos, additional file types in the ZVA form; optimized pinch gesture and the captions' transcription viewing.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 3.10.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/3.10.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/3.10.0</guid>
            <pubDate>Mon, 04 Nov 2024 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Added ZVA tools, a new environment, and expanded localization.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 3.9.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/3.9.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/3.9.0</guid>
            <pubDate>Mon, 23 Sep 2024 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Editable system prompts, multi-language support in video flows and support system messages, enhanced agent representation options, updated API callbacks, fixes for screen sharing events and zooming issue.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 3.8.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/3.8.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/3.8.0</guid>
            <pubDate>Mon, 26 Aug 2024 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | New functions for `leave` button, waiting room audio, and video reporting. Fixed chat email verification status issues.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 3.7.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/3.7.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/3.7.0</guid>
            <pubDate>Mon, 05 Aug 2024 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Update Contact Center SDK every nine months. Added survey message, multi-knowledgeBase, and multiple selection support on Zoom Virtual Agent.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 3.6.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/3.6.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/3.6.0</guid>
            <pubDate>Mon, 24 Jun 2024 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Ensure your Contact Center SDK is updated every nine months. New features include email validation and video engagement fixes.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 3.5.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/3.5.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/3.5.0</guid>
            <pubDate>Fri, 17 May 2024 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Maximize Contact Center SDK potential with updates every nine months, introducing new features like inline knowledge base video playback.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 3.4.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/3.4.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/3.4.0</guid>
            <pubDate>Sun, 21 Apr 2024 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Added support for various features in ZCC and ZVA, including phone number message display, sound control, tree selection, and chat surveys.]]></description>
        </item>
        <item>
            <title><![CDATA[Version 3.3.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/3.3.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/3.3.0</guid>
            <pubDate>Sun, 31 Mar 2024 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Enhanced form validation with field length and email verification. Video SDK upgraded for iOS. Fixed queue transfer issues.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 3.2.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/3.2.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/3.2.0</guid>
            <pubDate>Mon, 04 Mar 2024 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Video functions for uploading, dynamic forms support, message input status,  and protection for iOS 15 crashes.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 3.1.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/3.1.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/3.1.0</guid>
            <pubDate>Sun, 21 Jan 2024 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Added new form type and fields, fixed chat bug.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 2.12.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/2.12.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/2.12.0</guid>
            <pubDate>Tue, 26 Dec 2023 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Enhanced Scheduled Callback UX with reschedule and cancel support. Added ARM simulator debugging support. Upgraded codebase to support iOS 17.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 2.11.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/2.11.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/2.11.0</guid>
            <pubDate>Tue, 28 Nov 2023 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Optimized scheduled callbacks. Replaced web view with native iOS view. Added chat start button to initiate new chat session when previous chat ends. Starting July 2023, consumers can share full screen with agents using broadcast feature.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 2.10.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/2.10.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/2.10.0</guid>
            <pubDate>Mon, 06 Nov 2023 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Updated internal Zoom Video SDK version to 1.9.5. Fixed issue where floating view in minimize mode wouldn't appear when app displayed Contact Center's inner ViewController using Present method.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 2.9.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/2.9.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/2.9.0</guid>
            <pubDate>Mon, 25 Sep 2023 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Added audio status animation to video, way to request scheduled callback and scheduledCallbacksService instance, way for supervisor to meet customers in waiting room. Changed waiting room estimated wait time with EWT service. Fixed chat reconnect function.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 2.8.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/2.8.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/2.8.0</guid>
            <pubDate>Mon, 28 Aug 2023 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Added multi-language support for captions and collect input widget URL. Changed UI enhancement for the Contact Center video channel.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 2.7.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/2.7.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/2.7.0</guid>
            <pubDate>Mon, 24 Jul 2023 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Added support for copying, saving, sharing, or deleting images in chat when long clicking a message. Changed post form function in ZVA to support conditional forms. Changed gallery view function in video. Changed username rules to truncate usernames longer than 34 characters at 34 characters. Fixed issue with errors when upgrading chat to video call. Fixed issue with video sessions ending after several minutes.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 2.6.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/2.6.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/2.6.0</guid>
            <pubDate>Mon, 26 Jun 2023 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | The Zoom Contact Center SDK for iOS has been updated to version 2.6.0. This release adds support for an updated service delegate error handling method, optimizes KB article display in the ZVA channel, enables uploading attachments in the ZVA form ticket, supports minimizing the video waiting room, and limits the username length in ZoomCCContext.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 2.5.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/2.5.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/2.5.0</guid>
            <pubDate>Tue, 30 May 2023 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Added support to fetch history messages of the ongoing engagement of chat channel and video channel. Changed the minimum deployment target to iOS 11.0.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 2.4.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/2.4.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/2.4.0</guid>
            <pubDate>Tue, 25 Apr 2023 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | The Zoom Contact Center SDK for iOS 2.4.0 adds support for Zoom Virtual Agent form message display and submission and minimizing the video view into a floating view. It also changes the required frameworks, developers should add CptShare.xcframework for the view share feature.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 2.3.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/2.3.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/2.3.0</guid>
            <pubDate>Tue, 28 Mar 2023 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Added new method to allow in-app initiation for ZVA chat engagements.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 2.2.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/2.2.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/2.2.0</guid>
            <pubDate>Tue, 28 Feb 2023 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Fixed issue with agent name mapping. Fixed alignment of preview page in horizontal view.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 2.1.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/2.1.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/2.1.0</guid>
            <pubDate>Mon, 23 Jan 2023 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Added enable or disable closed captioning/transcription and translation while in a video engagement, view closed captioning/transcription and translation while in a video engagement, join the engagement with the same agent if the video call gets abruptly disconnected, agents or supervisors can start a chat conversation with consumers in the waiting room and share images and files while they wait for the next available agent. Fixed an issue for the customized waiting room with video where the call got disconnected when the video ended and an issue for the customized waiting room on Android SDK where images were not rendered.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 1.4.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/1.4.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/1.4.0</guid>
            <pubDate>Wed, 21 Dec 2022 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version, bug-fix | Added in-app video engagement notifications for call recording and mirror video control. Added chat engagement typing indicators. Fixed default video setting retention across engagements in Android SDK.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 1.3.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/1.3.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/1.3.0</guid>
            <pubDate>Mon, 28 Nov 2022 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Added in-app chat to video upgrade allowing agents to upgrade chat conversations to video calls while retaining chat history. Added in-app video engagement waiting room support for slides and audio. Added ability for brands to configure video previews before joining calls and notifications when agents accept calls. Changed Contact Center SDKs for Android and iOS to generally available, out of public beta.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 1.2.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/1.2.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/1.2.0</guid>
            <pubDate>Fri, 28 Oct 2022 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | Added support for in-app chats with chat bots. The admin-configured chat bot name and avatar displays in the in-app chat window.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 1.1.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/1.1.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/1.1.0</guid>
            <pubDate>Tue, 27 Sep 2022 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | The Zoom Contact Center SDK for iOS 1.1.0 adds support for collecting input, sending media, routing, conditional routing, HTTP calls, scripts and variables, and customized waiting rooms for in-app video engagements.]]></description>
        </item>
        <item>
            <title><![CDATA[Zoom Contact Center SDK - iOS - 1.0.0]]></title>
            <link>https://developers.zoom.us/changelog/contact-center/ios/1.0.0</link>
            <guid>https://developers.zoom.us/changelog/contact-center/ios/1.0.0</guid>
            <pubDate>Wed, 24 Aug 2022 00:00:00 GMT</pubDate>
            <description><![CDATA[Tags: sdk-version | The Zoom Contact Center SDKs for iOS and Android have reached public beta version 1.0. These SDKs allow brands and campaigns to integrate in-app messaging and in-app video call capabilities with the Zoom Contact Center. The SDKs are available on the Zoom App Marketplace for Zoom accounts with a Contact Center license. Developers need to get entry IDs from the Contact Center web portal to initiate engagements. Links to documentation are provided.]]></description>
        </item>
    </channel>
</rss>