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Contact CenterWeb

Version 4.4.0

SDK versionBug fix

Summary:Add web view full page mode compatibility; optimized several video items; fixed several video bugs.

Added

  • [Chat] Added full page mode compatibility for client web view.
  • [Video] Added AIEA in native video chat.

Changed

  • [Chat] Optimized the form's accessibility mode interaction.
  • [Video] Optimized the video token refresh.
  • [Video] Optimized the video SDK destroyClient behavior.
  • [Video] Optimized the video where the customer joined meeting through invitation but there were no length tips for the name input field.

Fixed

  • [Chat] Fixed an issue where the condition field didn't show on the ticket form.
  • [Video] Fixed an issue where the web customer didn't receive the screen share content on VDI environment when an agent started screen sharing.
  • [Video] Fixed an issue where hitting ESC in a meeting ended the video call.
  • [Video] Fixed an issue where testing the microphone in the upgrade preview scenario turned off the audio.