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Contact CenterWeb

Version 4.5.0

SDK version

Summary:Add CTA message-component compatibility and support for continuing meetings after an agent leaves; optimized the refresh experience, the embedded full-page view, and the video devices changing tooltips when using AirPots Pro to join meetings.

Added

  • [Chat] Added "Call to Action" compatibility for certain message components.
  • [Video] Added a spotlight for CTI.
  • [Video] Added support for the agent to leave a meeting without ending the entire meeting.

Changed

  • [Chat] Optimized the refresh experience.
  • [Chat] Optimized the interaction and performance of full page view embedded in the client.
  • [Video] Optimized the video device changing tooltips when using AirPods Pro to join meetings.