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Contact CenterWeb

Version 4.6.0

SDK versionBug fix

Summary:Expanded language and transcript support, and several other features; fixed issues with joining meetings.

Added

  • [Chat] Added Arabic language and right-to-left support.
  • [Chat] Added support for default value settings and control of message notifications.
  • [Video] Added support for hybrid SDK for Zoom Phone upgrade to video.
  • [Video] Added support for consumer video pop out.
  • [Video] Added support for consumer to see rich text acts as placeholder of input field in video flow.
  • [Video] Added support for AIC features on CTI in video channel.
  • [Video] Added Arabic/Thai/Catalan language and transcript.
  • [Video] Added rejoin_link event to get rejoinLink.
  • [Video] Added removing preeOne/greeting on native Windows.

Changed

  • [Chat] Optimized message notification sound frequency.
  • [Video] Optimize the interaction issues of outbound dialog.

Fixed

  • [Video] Fixed an issue where joining failed when doing Zoom Phone upgrade to video because the agent's name has many reservation marks.
  • [Video] Fixed an issue where the agent wouldn't be redirected to the system browser when clicking links in audio / video permission dialog.
  • [Video] Fixed an issue that remote control was not automatically requested after requesting share.
  • [Video] Fixed an issue where call volume was not automatically used on Android devices.
  • [Video] Fixed an issue where switching the speaker multiple times on Safari might have resulted in no sound.