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Contact CenterWeb

Version 4.7.0

SDK versionBug fix

Summary:Added several UI elements, safety features, and a return-to-webpage function; optimized several UI elements, NPM bundle size, and PDF.JS usage; fixed issues with Arabic menu layout and the screen share render area.

Added

  • [Chat] Added new chat compose bar UI and AI notice on campaign.
  • [Video] Added confirmation dialog in the process of requesting remote control.
  • [Video] Added suspicious detection mechanism when a user is requesting remote control.
  • [Video] Added the function of returning to the original webpage to resume the meeting when a consumer leaves the meeting abnormally.

Changed

  • [Chat] Optimized input focus area and menu labeling.
  • [Video] Optimized WebSDK video to reduce bundle size (NPM).
  • [Video] Optimized PDF.JS usage.
  • [Video] Optimized layout of the call-out invitation in CTI.
  • [Video] Optimized the text prompt when the user is prompted to accept remote control.
  • [Video] Optimized the dropdown list of video button in the toolbar.

Fixed

  • [Chat] Fixed an issue where the menu layout was incorrect in Arabic.
  • [Video] Fixed an issue where the screen share render area was not correct in some cases.