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Contact CenterWeb

Version 5.5.0

Bug fixSDK version

Summary:Add dropdown response type for CollectInput; integrate video player for desktop rendering; removed recording pause and play icons; several bug fixes.

Added

  • [Chat] Added dropdown response type for CollectInput.
  • [Video] Integrated video player for desktop participant rendering.

Changed

  • [Video] Removed the recording pause and play icons.

Fixed

  • [Video] Fixed an issue where the audio and video button is not synced on the minimized window and default window.
  • [Video] Fixed an issue where the logo and description displayed in the consumer waiting room didn't match its appearance in the admin-portal preview.
  • [Video] Fixed an issue where the caption dialog UI on mobile devices shouldn't be able to be dragged so that it was covered by bottom bar.
  • [Video] Fixed an issue where there were accessibility issues in real-time audio translation.
  • [Video] Fixed an issue where enter and arrow keys were ignored while Chinese or Japanese composition, preventing complete list navigation.
  • [Video] Fixed an issue where the bottom bar overlapped the large-screen participant name in a smaller or mobile browser.
  • [Video] Fixed an issue where the consumer side virtual background blur did not display when the consumer self-started a video or was asked to turn on video despite queue virtual backgrounds being enabled.
  • [Video] Fixed an issue where there was no loading state feedback when selecting the video or audio Mute or Unmute button.