Developer Changelog

Add support for passing user context from Android apps into Zoom Contact Center chat, Zoom Virtual Agent, and video engagements.

Add support for passing user context from iOS apps into Zoom Contact Center chat, Zoom Virtual Agent, and video engagements and update the styling of the Objective-C and Swift demos.

One new Reports API; added aiea_flagged and X-Zoom-Division-Id request fields and work_item_type response field to several Reports V2 (CX Analytics) APIs.

Enable PWA iframes to display full-screen in Zoom Workplace app.

New endpoints for Address Boook, Queues and Engaements APIs with enhancements to X-Zoom Division-ID.

Add short links to join video sessions; add support for pre-join audio announcements in video sessions; add admin controls to toggle users' outgoing audio and camera.

Add short links to join video sessions; add support for pre-join audio announcements in video sessions; add admin controls to toggle users' outgoing audio and camera.

Three new Reports endpoints, one new Campaigns endpoint, and five new Queues webhook events; new fields in dozens of API endpoints and new fields in five Teams events.

Added three new Reports APIs, one new Campaigns API and five new Queues webhooks. Added over a dozen fields across the Reports V2 (CX Analytics), Queue Waiting Experiences, Address Books, Operating Hours, Campaigns, Users, and Queues API endpoints and six Teams webhook events.

Added support for additional Android SDK localizations.

Added support for additional iOS SDK localizations; updated minimum supported iOS version to 15.0 or later.

Four new API endpoints; new division_name and division_id fields across dozens of existing endpoints; other new fields in various endpoints.

Add support for mobile client tablet and favorites in queues, in video; add support for screen readers in native video AI flows, and accessibility support for modules such as the chat header; unified customer and agent core paths in video call end reporting; changed PTSN upgrade-to-video join experience; fixed several issues in both video and chat including clipped elements, issues with Portuguese language translations, and quick reply buttons' incorrect displays.

Updates to real-time audio translator and AI live interpreter.

Improved the real-time audio translation logic.

Add support for two more locales, for CoBrowse for CTI and client PWA, for agent-selected SMS caller numbers, and full-screen video, screen sharing, and remote control support in Dynamics CRM; changed mobile-agent controls for blurred live video, and visual refresh rollout through the feature flag; fixed multiple issues with blur video, cascader display options, mobile UI display item placements, and multiple chat sessions being triggered in multi-tab scenarios.

Three new response fields in the historical flow performance API.

Add support for ending engagements due to inactivity, DRR denoise, and automatic routing lookup in video calls; fixed two cobrowse issues.

Replace some UI elements; add security for link and buttonLink messages, several bug fixes including video issues, accessibility issues, and a memory usage problem.

Add support for VAbot multimodal chat, zoom functionality in the waiting room, Hindi language, audio and video host control for hybrid modal; improve video recording consent dialog text; fix several issues including HTML-popout UTF-8 charset support, post-video camera releases, Cobrowse iframe flow duplication, and nonselectable links in the send media text.